Queens Public Library said its website, mobile app and digital media services, along with the public computers at most of its locations, were still down as of Nov. 11, a week after a ransomware attack caused a network outage across the system on Nov. 4.

The library has restored free Wi-Fi and its check-out and return machines at all open locations, and public computers at seven: Central Library, Far Rockaway, Flushing, Glen Oaks, Hunters Point, Jackson Heights and Kew Gardens Hills, according to its outage page. Ridgewood Library is not among them. Renewals remain unavailable, printing from the restored computers is not available, and the library has given no date for full recovery, saying “it will take some time before the Library’s network and systems are restored.”

The library first reported “a network outage throughout the QPL system, including all QPL locations” in a post on the afternoon of Nov. 4, and said in an update that evening that the disruption was “the result of a ransomware attack.” At that point the website, on-site computers, check-out and return machines, Wi-Fi, the mobile app and digital media services were all down. Wi-Fi and the check-out and return machines came back on Nov. 6, and computers at the seven locations on Nov. 9, the library said.