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NYCHA lost track of tenants’ paperwork in a scanning backlog, then sent them termination warning letters for it

NYCHA mistakenly sent eviction notices to hundreds of East New York tenants after losing their recertification paperwork in a scanning backlog, despite on-time rent payments.

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New York City Housing Authority terminated Section 8 rent subsidies for hundreds of tenants at privately managed public housing developments in East New York and sent them eviction notices, even though those tenants had been paying rent on time, according to BK Reader’s report on an investigation by The City.

The error hit tenants in buildings managed by private firms under NYCHA’s Permanent Affordability Commitment Together program, known as PACT. Under PACT, the city housing authority hands day-to-day management of public housing to private operators while retaining ownership of the land.

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